Working For Us

Bridging people and technology

Benefits

Enriching work/life balance

HAS Technology Group is an innovative, fast moving global business and a forward thinking employer. The Group currently employs around 90 people in the UK and a further 25 in our offices in Australia and New Zealand. We employ people in a wide range roles including: software developers, business analysts, project managers, support analysts, trainers and sales and marketing specialists.

At HAS Technology our people are our most important asset. We value diversity in our workforce and are committed to employing talented and passionate people. Everyone who works for us is crucial to our success. Investing in our people plays a central role in how we work. Every individual is encouraged and supported to develop themselves to achieve their full potential resulting is higher than average staff retention rates across the business.

We pride ourselves on being a great place to work – and develop our policies and practices to ensure we maintain a positive friendly culture, offer the right benefits and that people have the learning and skills to excel at their work.

Join our team and you’ll work with a diverse group of Women and Men who share a passion for technology, innovation and adding value for users of our services and the wider community.

Benefits

Enriching work/life balance

HAS Technology Group employs the very best talent from around the world. We offer industry leading benefits packages including flexible working, with competitive salaries.

Jobs

Latest career opportunities

If you would like to work for HAS Technology Group and are interested in any of the vacancies listed, please contact our Recruitment Team on 0121 308 3010 or e-mail us at recruitment@hastl.com

List of job across the group

Customer Service Analyst (Out of Hours)

Role:

Working within the Support Department and remotely as a Customer Service Analyst, providing high quality first point of contact customer support for end users of our clients’ bespoke software.

Based at:

Four Oaks House, 160 Lichfield Road, Sutton Coldfield, West Midlands, B74 2TZ

MAIN DUTIES & RESPONSIBILITIES

  • Provide 1st line contact technical support to customers and 3rd party contractors
  • Maintain high standards of customer service via email, telephone and live chat
  • Record detailed and accurate notes within the internal ticketing system
  • Categorise, prioritise and investigate issues – escalating only when required
  • Provide administrative support where required
  • Tracking of calls and keeping customers informed of the status of their queries
  • Shadow customer sessions for customer one-to-one training
  • Respond quickly and professionally to all queries and issues

SKILLS & EXPERIENCE

Essential

  • The successful candidate for the role of 1st Line IT Support Technician must possess either a proven software support background or experience of working within a busy call centre environment, and have the following skills and attributes:
  • The ability to trouble shoot, think laterally and question the situation before escalating the issue
  • Passion for providing a top-quality service to customers, building rapport and trust
  • Able to work in a pressured environment, dealing with potentially difficult customers in a professional manner
  • Able to take on and retain large amounts of new information including bespoke software
  • Able to juggle many tasks and a high workload adhering to customer service level agreements whilst maintaining attention to detail
  • A team player with a flexible working style – able to be dynamic and deal with changing priorities within a large team
  • Driven and able to use own initiative within a team that is not micro-managed
  • Excellent written and verbal communicator, able to explain technical issues in a clear and concise manner to non-technically minded clients

Desirable

  • Social and Healthcare sector experience
  • Experience of ITIL
  • Experience of SQL or Crystal reports
  • Excellent time management, planning and organisational skills
  • Excellent interpersonal skills
  • A good team player - ability to liaise effectively with work colleagues and professional approach, especially when under pressure
Closing date: 20.04.19 Apply

Data Warehouse Developer

Role:

As part of a dynamic, creative and forward-thinking Development Team comprising of Quality Analysts, Product Owners and software development professionals within an Agile environment you will be accountable for producing iterative high-quality deliverables

Designing and building high performance data warehouses and integrating these within the surrounding business intelligence tools.

Based at:

Four Oaks House, Sutton Coldfield

MAIN RESPONSIBILITIES

  • Assist the BI Team Leader with refining and evolving the structure and design or our Data Warehouse
  • Incrementally expand and maintain our Data Warehouse with additional datasets in line with the Product Owner’s requirements
  • Build robust, reliable ETL processes to feed data from operational databases into the Data Warehouse
  • Continually monitor and performance tune the Data Warehouse
  • Investigate and integrate various BI tools with the Data Warehouse
  • Work closely with the Quality Analyst within the Team to ensure data integrity and quality is maintained as the Data Warehouse expands
  • Ensure that projects remain on target to meet deadlines

SKILLS & EXPERIENCE

Essential

  • Industry experience with Microsoft SQL Server, T-SQL and SQL Server Management Studio

§  Experience designing and implementing ETL processes with SSIS and related technologies

§  Ability to get up to speed with extensive data models to understand the business domain and realise the potential value of data

§  Fundamental understanding of Data Warehouse design methodologies

§  Comfortable working within virtual environments

§  Experience creating and enforcing backup and data retention policies

§  Performance tuning & query optimisation and high availability

§  Excellent problem solving and analytical skills with a keen eye for detail

§  Willingness to apply thorough test processes to produce high quality deliverables

§  Active interest in learning new emerging database technologies

Desirable

  • Fundamental understanding of Agile software development.
  • Experience with Data Warehouse testing tools and strategies
  • Knowledge of data lakes and big data platforms such as Hadoop, Redshift etc.
  • SQL Server Analysis server (multi-dimensional reporting and data-mining from OLAP cubes) – useful for strategic reporting and testing
  • Awareness of other database technologies like MongoDB, Elasticsearch
  • Experience creating C# Web API’s to expose data securely to surrounding applications
  • Data security and audit to support GDPR
Closing date: 20.04.19 Apply

Analyst Programmer

Re-platforming and modernising our existing legacy product suite, utilising industry standard best practices and user experience techniques.

Working within a dedicated SCRUM team to demonstrate your technical capability, creativity and ability to deliver robust solutions alongside the opportunity to learn and apply new skills in line with your on-going career development.

Four Oaks House, Sutton Coldfield

MAIN DUTIES & RESPONSIBILITIES

  • Developing applications using C# and VB.net / ASP.NET with HTML 5 and SQL / MongoDB.
  • Work collaboratively in a cross-functional team and take responsibility for your own development and that of the whole team.
  • Help train and mentor new and less-experienced team members.
  • Be committed to self-improvement and learning new technology.
  • Take a proactive approach to risk management, identifying potential issues and bringing your suggestions for improvement and mitigation to the team.
  • Actively encourage best practice and research / make recommendations on new technology that could benefit the business.
  • Act as a technical subject matter expert in selected areas.
  • Embed quality into everything that you do.
  • Chair our Coding Council meetings with other senior developers, to assist in documenting agenda and action items.

SKILLS & EXPERIENCE

Essential

  • Experience developing web applications in HTML5, CSS3 and Javascript (Angular).
  • A minimum of 5 years’ industry experience developing .NET applications in either C# or VB.NET.
  • Excellent practical understanding of Software Design Patterns; with examples of prior use.
  • Experience implementing SOLID coding principles.
  • SQL Server T-SQL with an excellent understanding of relational database design.
  • Strong TDD skills, test-first and unit-testing skills.
  • The ability to work within established coding standards and tools.
  • Experience mentoring junior team members.

Desirable

  • Prior experience of Continuous Delivery principles.
  • Hold 1 or more MCP (or higher) qualifications in relevant disciplines.
  • Understanding of MongoDB or similar.
  • Understanding of microservice architecture.
  • Exposure to queuing technologies such as Rabbit MQ.
  • Experience of Typescript.
Closing date: Ongoing Apply

Infrastructure & Security Engineer

Purpose of Job:

To strengthen our business-critical Infrastructure & Security Platforms with Infrastructure & Security Engineers. You will be joining a dynamic and flexible team performing technical & Security work maintaining, operating and extending our IT platform, whilst also providing third line support & IT Security for the company.

 

 

Key Responsibilities:

The key areas will include -

·         Managing the systems, servers and other network components together with telecoms used to deliver our internet-based 24 / 7 service.

·         Resolves problems reported by end users for local and wide area networks, personal computers, networking equipment (switches, routers, etc.).

·         Maintain documentation for the network, telecommunications and telephone systems.

·         Ensuring the resilience of the service is maintained at all times.

  • Take pride in your work and strive to deliver the best you can!
  • Maintain and build security into the existing and new platforms

 

Person Specification:

Essential 

  • Minimum of 3 years’ experience within industry in a similar role, including some exposure and/or knowledge of high-availability systems. 
  • First class troubleshooting skills, with an ability to demonstrate this as part of the recruitment process.
  • Implement Azure Cloud Services based on the business’s Azure development concepts and projects
  • Create low level documentation around the setup and configuration of those Azure services
  • Network theory including management and performance analysis.
  • Exposure to VMWare Virtualisation and Shared Storage Practices.
  • An exposure to Azure Cloud platform features and capabilities
  • Real world experience of High Availability systems
  • Experience implementing Azure disaster recovery services
  • Scripting Languages (e.g. PowerShell, VBScript, JavaScript, Python, etc.)
  • Experience and understanding of providing 5x9’s network availability in customer focused network
  • Exposure to Juniper SRX firewalls
  • Good understanding of telecommunications
  • A good team player - ability to liaise effectively with work colleagues with a professional approach, especially when under pressure
  • Excellent interpersonal skills
  • Ability to work unsupervised and proactively
  • Ability to run and understand security scripts and pen testing
  • Technical experience in infrastructure design including private and public cloud, networking, virtualization, identity, security and storage
  • Ability to conduct an investigation using defined processes and documents

·         All basic administration aspects of Core Microsoft products on-premise (Windows Server, SQL Server, Exchange) and also their cloud-based offerings (Office 365, Azure, and their Cloud based products).

·         Citrix Products and Technologies.

·         An exposure of Security measures and monitoring within the environment.

·         An exposure of network security and server hardening 

Desirable

 

Hours of Work

40   ours per week 

Out of hours work as required and on-call Rota

 

You will normally work Monday to Friday 09:00 -17:30, 40 hours per week or the hours necessary to complete tasks.  We may be able to offer additional flexibility in hours worked through our flexible working arrangement. 

 

Contract Type

Permanent

 

          

   

 

 





Closing date: Ongoing Apply