Working For Us

Bridging people and technology

Benefits

Enriching work/life balance

HAS Technology Group is an innovative, fast moving global business and a forward thinking employer. The Group currently employs around 90 people in the UK and a further 25 in our offices in Australia and New Zealand. We employ people in a wide range roles including: software developers, business analysts, project managers, support analysts, trainers and sales and marketing specialists.

At HAS Technology our people are our most important asset. We value diversity in our workforce and are committed to employing talented and passionate people. Everyone who works for us is crucial to our success. Investing in our people plays a central role in how we work. Every individual is encouraged and supported to develop themselves to achieve their full potential resulting is higher than average staff retention rates across the business.

We pride ourselves on being a great place to work – and develop our policies and practices to ensure we maintain a positive friendly culture, offer the right benefits and that people have the learning and skills to excel at their work.

Join our team and you’ll work with a diverse group of Women and Men who share a passion for technology, innovation and adding value for users of our services and the wider community.

Benefits

Enriching work/life balance

HAS Technology Group employs the very best talent from around the world. We offer industry leading benefits packages including flexible working, with competitive salaries.

Jobs

Latest career opportunities

If you would like to work for HAS Technology Group and are interested in any of the vacancies listed, please contact our Recruitment Team on 0121 308 3010 or e-mail us at recruitment@hastl.com

List of job across the group

Customer Service Analyst - SCOTLAND

Customer Service Analyst

Role:

Working within the Support Department and remotely as a Customer Service Analyst, providing high quality first point of contact customer support for end users of our clients’ bespoke software.

MAIN DUTIES & RESPONSIBILITIES

Provide 1st line contact technical support to customers and 3rd party contractors

Maintain high standards of customer service via email, telephone and live chat

Record detailed and accurate notes within the internal ticketing system

Categorise, prioritise and investigate issues – escalating only when required

Provide administrative support where required

Tracking of calls and keeping customers informed of the status of their queries

Shadow customer sessions for customer one-to-one training

Respond quickly and professionally to all queries and issues

SKILLS & EXPERIENCE

Essential

The successful candidate must possess either a proven software support background or experience of working within a busy call centre environment, and have the following skills and attributes:

  • The ability to trouble shoot, think laterally and question the situation before escalating the issue
  • Passion for providing a top-quality service to customers, building rapport and trust
  • Able to work in a pressured environment, dealing with potentially difficult customers in a professional manner
  • Able to take on and retain large amounts of new information including bespoke software
  • Able to juggle many tasks and a high workload adhering to customer service level agreements whilst maintaining attention to detail
  • A team player with a flexible working style – able to be dynamic and deal with changing priorities within a large team
  • Driven and able to use own initiative within a team that is not micro-managed
  • Excellent written and verbal communicator, able to explain technical issues in a clear and concise manner to non-technically minded clients

Desirable

Social and Healthcare sector experience

Experience of ITIL

Experience of SQL or Crystal reports

Excellent time management, planning and organisational skills

Excellent interpersonal skills

A good team player - ability to liaise effectively with work colleagues and professional approach, especially when under pressure

Flexible attitude and approach to work

Ability to work unsupervised and proactively on own initiative

 

Closing date: 28.10.19 Apply

Quality Analyst (Web & Mobile Applications)

Quality Analyst (Web & Mobile Applications)

Role:

Working alongside highly capable software development professionals with the joint goal of re-platforming and modernising our existing legacy product suite, utilising industry standard best practices and user experience techniques.

As a Mobile Application Quality Analyst you must be results oriented, self-motivated and have the ability to thrive in a fast paced environment. This role request frequent interaction with stakeholders, product owners and developers. To ensure that we deliver a quality tested platform to our user base.

The Web and Mobile Quality Analyst will be someone who has ideally worked with mobile applications, both manual and automation (medium to expert level, creating test automation frameworks from scratch). At the moment the mobile project is in its pilot phase, therefore,  someone that can grow with the project and take ownership is desirable.  During this phase, you would be expected to have the skills and experience to work on web based applications / cross browser testing. 

Based at:

Four Oaks House, 160 Lichfield Road, Sutton Coldfield, West Midlands, B74 2TZ

MAIN DUTIES & RESPONSIBILITIES

Plan, execute and document the testing of our software suite 

Work closely with Developers as part of a SCRUM team to test user stories as they’re being developed.

Collaborate with Product Owners from the onset to understand requirements, define test cases and suggest conditions of acceptance.

Identification of data quality issues

Provide quality assurance oversight of data flows and stores

Log and help to prioritise defects in Azure DevOps ensuring that the necessary level of detail is documented

Update our bank of regression scripts on a continual basis.

Work with other members of your team to iteratively improve working practices.

Assist with planning the regression testing activities in preparation for a release.

Build and maintain a suite of Automate UI tests for both Mobile and Web Applications

SKILLS & EXPERIENCE

ESSENTIAL

Strong background in functional testing and testing automation of web testing/mobile testing

Mobile testing with Appium

Experience with selenium web driver and other manual/automation tools.

Experience testing web services and web applications and using API testing tools such as Postman.

Demonstrable expertise in the whole testing life cycle including knowledge of various test methodologies, definition of test plans and test scripts, test execution and raising defects.

Hands on experience in Web / Mobile testing projects

Proficient in SQL and database systems

Excellent analytical, problem-solving, communication and interpersonal skills.

Experience in creating and executing database queries to support testing, such as using SQL and MongoDB.

Experience of working within a SCRUM environment.

ISTQB-BCS Certified Tester Foundation Level.

DESIRABLE                     

Experience of testing high availability systems.

Experience in performance testing and using performance testing tools such as Apache JMeter.

Experience working in an environment utilising Continuous Integration, and experience in build management.

Mobile testing experience for native apps would be a bonus.

Closing date: 11.10.19 Apply

Quality Analyst (ARMED) Based in Glasgow

Quality Analyst (ARMED)

Based in Glasgow

Working as part of a cross-functional, self-organising SCRUM team involved with all SCRUM events to help refine, plan, deliver and deploy quality software solutions while contributing ideas to help the team with its continual improvement.

Working closely with developers to ensure quality is baked into software solutions and with Product Owners to ensure all sprint outputs are in-line with customer requirements.

Responsible for
building on a suite of automated Selenium tests to ensure our applications have
good test coverage to enable Continuous Integration.

MAIN DUTIES & RESPONSIBILITIES

Plan, execute and document the testing of our software suite using a combination of manual and automated testing Selenium Tests.

Work closely with Developers as part of a SCRUM team to test user stories as they’re being developed.

Liaise effectively with Product Owners while in UAT or Pilot phases.

Collaborate with Product Owners from the onset to understand requirements, define test cases and suggest conditions of acceptance.

Log and help to prioritise defects using Visual Studio Team Services.

Update our bank of regression scripts on a continual basis.

Work with other members of your team to iteratively improve working practices.

Assist with planning the regression testing activities in preparation for a release.

SKILLS & EXPERIENCE

Essential

Graduate calibre or equivalent.

Demonstrable expertise in the whole testing life cycle including knowledge of various test methodologies, definition of test plans and test scripts, test execution and raising defects.

Experience in creating and executing simple database queries to support testing, such as using SQL and MongoDB.

Ability to work in an environment which provides a responsive customer experience.

Experience working in an environment utilising Continuous Integration, and experience in build management.

Experience writing automated test using tools such as Selenium, Specflow and Ranorex.

Experience testing web services and web applications and using API testing tools such as Postman.

ISTQB-BCS Certified Tester Foundation Level.

Desirable                    

Experience of working within a SCRUM environment.

Experience of testing high availability systems.

Experience in performance testing and using performance testing tools such as Apache JMeter.

Exposure to Cloud hosted architectures such as Microsoft Azure

Knowledge of Machine Learning tools such as Azure ML Studio

Closing date: 11.10.19 Apply

Senior Developer/Team Lead (ARMED) Based in Glasgow

Senior Developer / Team Lead (ARMED)

Based in Glasgow

Role:

HAS Technology are looking for an enthusiastic, experienced Senior Developer to lead a small development team working on an exciting, high profile project. In order to be successful in this role you will need to be an experienced Agile Software Developer with experience or ambition to manage others.

The primary focus of this role is to technically lead a small team while advocating best practice, coding and Agile standards. It provides the opportunity to manage initially 1 other team member with the potential for the team to grow further as the product gains traction and continues to develop. You will be responsible for the effective line management of your team member(s) as well as facilitating SCRUM events, removing impediments, and working with the Product Owner as the sole developer to drive and develop valuable iterations of the product.

This role also offers the right candidate the opportunity to maintain and enhance one of HAS Technologies newest and most exciting products, developed using the latest .NET technology stack, microservices architecture and industry best practice coding principles and deployment pipelines.



MAIN DUTIES & RESPONSIBILITIES

Understand and advocate the team’s journey through Scrum/Agile and XP.

Work with the teams Product Owner to manage and organise the product backlog to deliver value at the earliest

opportunity.

Conduct team member reviews and general line management tasks (absence, lateness, annual leave etc.)

Actively support and grow new members of staff in the team

Develop quality software solutions for Windows and Web applications using C# with Microsoft SQL Server

Develop robust, scalable high availability API solutions using the latest .NET stack

Work collaboratively as part of a self-organising cross functional team

SKILLS & EXPERIENCE

Essential

Work collaboratively and have willingness to take responsibility for your own development and that of the whole team

Personable, confident and hardworking, with excellent organisational and communication skills

In-depth knowledge of the SCRUM framework with experience leading a SCRUM team.

Experience developing RESTFul Web API’s with ASP.NET Core

Angular web development, HTML5, TypeScript, SASS

SQL Server with a sound understanding of relational database design

Knowledge and experience of writing unit test and mocking utilising either the TDD or TAD approach to test automation.

Practical experience development in line with SOLID design principles

Ability to work within established coding standards

Understanding of Continuous Integration with experience working within a CI / CD environment

DESIRABLE

Line management capability with experience growing the capabilities of an Agile software development team

Certified SCRUM master

Working knowledge of:

Microservices architecture

Software security (OWASP)

MongoDB or similar No-SQL database technologies

Software design patterns and architecture

Microsoft Azure

Microsoft Azure Machine Learning Studio 




Closing date: 18.10.19 Apply

Data Warehouse Quality Analyst

Role:

Working alongside highly capable software development professionals with the joint goal of re-platforming and modernising our existing legacy product suite, utilising industry standard best practices and user experience techniques.

As a Data Warehouse Quality Analyst you must be results oriented, self-motivated and have the ability to thrive in a fast paced environment. This role requires frequent interaction with stakeholders, product owners, business intelligence consultants and developers to ensure that we deliver a quality tested platform to our user base.

Our QA ensures that data loaded into the warehouse is accurate and presented correctly before being used by our Business Intelligence solutions. You will then complete the delivery process by checking that reports are correct once developed in the relevant solution

It will be necessary to identify potential errors, data quality and accuracy issues and work with the development team to resolve them.

Based at:

Four Oaks House, 160 Lichfield Road, Sutton Coldfield, West Midlands, B74 2TZ

MAIN DUTIES & RESPONSIBILITIES

  • Plan, execute and document the testing of our software suite
  • Work closely with Developers as part of a SCRUM team to test user stories as they’re being developed.
  • Collaborate with Product Owners from the onset to understand requirements, define test cases and suggest conditions of acceptance.
  • Identification of data quality and reporting issues
  • Provide quality assurance oversight of data flows and stores
  • Log and help to prioritise defects in Azure DevOps ensuring that the necessary level of detail is documented
  • Update our bank of regression scripts on a continual basis.
  • Work with other members of your team to iteratively improve working practices.
  • Assist with planning the regression testing activities in preparation for a release.
  • Testing BI Reports built in a number technologies that form part of a wider BI Suite.

SKILLS & EXPERIENCE

Essential

  • Strong background in functional testing with the ability to design and develop test strategy and test cases for a Data Warehouse/ETL/Business Intelligence function.
  • Ability to review technical requirements with data warehouse and business intelligence terminology to produce test strategies, test scenarios and test cases for the data warehouse team.
  • Demonstrable expertise in the whole testing life cycle including knowledge of various test methodologies, definition of test plans and test scripts, test execution and raising defects.
  • Hands on experience in Data Warehousing and Business Intelligence testing projects
  • Proficient in SQL and database systems
  • Excellent analytical, problem-solving, communication and interpersonal skills.
  • Experience in creating and executing database queries to support testing, such as using SQL and MongoDB.
  • Experience of working within a SCRUM environment.
  • ISTQB-BCS Certified Tester Foundation Level.

Desirable                    

  • Experience of testing high availability systems.
  • Experience in performance testing and using performance testing tools such as Apache JMeter.
  • Selenium / Test Automation Experience
  • Experience working in an environment utilising Continuous Integration, and experience in build management.
  • Experience testing web services and web applications and using API testing tools such as Postman.
Closing date: 31.10.19 Apply

Customer Service Analyst

Working within the Support Department and remotely, providing high quality, 1st point of contact customer support for end users of our clients’ bespoke software. 

  MAIN DUTIES & RESPONSIBILITIES

  • Provide 1st line contact technical support to customers and 3rd party contractors
  • Maintain high standards of customer service via email, telephone and live chat
  • Record detailed and accurate notes within the internal ticketing system
  • Categorise, prioritise and investigate issues – escalating only when required
  • Provide administrative support where required
  • Tracking of calls and keeping customers informed of the status of their queries
  • Shadow customer sessions for customer one-to-one training
  • Respond quickly and professionally to all queries and issues

SKILLS & EXPERIENCE

Essential


  • Proven software support background or experience of working within a busy call centre environment
  • The ability to trouble shoot, think laterally and question the situation before escalating the issue
  • Passion for providing a top quality service to customers, building rapport and trust
  • Able to work in a pressured environment, dealing with potentially difficult customers in a professional manner
  • Able to take on and retain large amounts of new information including bespoke software
  • Able to juggle many tasks and a high workload adhering to customer service level agreements whilst maintaining attention to detail
  • A team player with a flexible working style – able to be dynamic and deal with changing priorities within a large team
  • Driven and able to use own initiative within a team that is not micro-managed 
  • Excellent written and verbal communicator, able to explain technical issues in a clear and concise manner to non-technically minded clients

Desirable

  • Social and Healthcare sector experience
  • Experience of ITIL
  • Experience of SQL or Crystal reports
  • Excellent time management, planning and organisational skills
  • Excellent interpersonal skills
  • A good team player - ability to liaise effectively with work colleagues and professional approach, especially when under pressure
  • Flexible attitude and approach to work
  • Ability to work unsupervised and proactively on own initiative
Closing date: 31.10.19 Apply